🔄 Refund

We can process a refund provided the following conditions are met:

1. Stars from the purchased plan have not been used.
2. No more than 90 days have passed since the purchase.

If both conditions are met, please contact support by filling out the form:

📝 Refund Request Form

1. Account to which the payment was made.
2. Date and time of payment.
3. Payment amount.
4. Payment method.
5. Receipt or payment proof.
6. Reason for cancellation (if possible).

Send this information to our support: Recraft Support.

⏳ Refund Timelines

• The refund time depends on the payment method and the user’s bank.
• Usually, it takes a few hours, but in rare cases, it may take up to a month.
• Support will process your request within three business days.

💰 Cryptocurrency Refund Details

If you paid with cryptocurrency, the refund may be made considering the network fees of your cryptocurrency.

Thank you for your understanding!